ADMN-1311: MicroSoft Word I ( Online | Spring 2018 )

Download this syllabus as a PDF Document.

Instructor Information
Instructor Name

Arnitria Hawkins-Taylor

Instructor Rank

Assistant Professor

Instructor Email
Instructor Website

Not Available

Instructor Office

Whitehaven Campus

Instructor Phone

(901) 333-6465

Department Fax

(901) 333-6451

Course Information
Course Description

The application of word processing concepts and skills in entering, editing, formatting, and executing commands using the various functions available in Microsoft Word 2016 are emphasized in this course. Some of the features taught include: copying and moving text; character, paragraph, and document formatting; using writing tools, wizards, and templates; working with tabs, tables, and charts; formatting with styles and outlining; adding visual appeal to documents, and sharing documents. Special emphasis is placed on formatting documents for the business world. This course prepares the student for the Microsoft Office certification.

Student Learning Objectives

Upon completion of this course, the student will:

  • Create, save, close, open, edit, and print a Word document
  • Use Word’s Help feature
  • Adjust the size and style of type as well as the appearance of characters
  • Format characters by applying themes and styles
  • Change the alignment, indenting, and spacing of text
  • Insert special symbols, bullets, and numbering formats to paragraphs
  • Use Format Painter and Repeat Last Action
  • Copy, cut, delete, and move text
  • Insert paragraph borders and shading and sort text in paragraphs
  • Generate documents with custom tab settings including left, right, center, decimal, and vertical tabsManipulate tabs
  • Proof all types of business documents with the Spell Checker, Grammar Checker, and Thesaurus; create a custom dictionary
  • Use the translation feature to translate words from English to other languages
  • Search for and request specific information from online sources
  • Adjust page breaks, section breaks, control text flow, apply column settings, and change margins in a document
  • Create, modify, and use predesigned headers, footers, and page numbering
  • Find and Replace text and formatting
  • Use Click and Type and vertically align text
  • Insert symbols, special characters, drop caps, the date and time, files, hyperlinks, bookmarks, and cross-references into documents
  • Create documents using templates
  • Save a document in different formats
  • Manage files and folders for documents
  • Display multiple windows, move between areas of different business documents, and move or copy text between windows
  • Create and print envelopes and labels
  • Insert images, pull quotes, and SmartArt
  • Draw, format, and link text boxes and shapes
  • Create WordArt
  • Create, change, and format tables and add calculations in a table
  • Create, change, and format charts

Ability to key a minimum of 25 words a minute accurately.



Instructional / Learning Methods

Students will read chapters, review PowerPoint presentations, and complete assignments.

Textbooks, Supplementary Materials, Hardware, and Software Requirements
Required Text

Microsoft Word 2016 by Nita Rutkosky and Audrey Roggenkamp, which includes a student CD Rom and access to SNAP Assessment.

Additional Text


Supplementary Materials

USB Flash drive recommended

Hardware Requirements

If this course requires the use of a computer, these are general recommendations for accessing any of the services that Southwest offers on the Web (e.g. My.Southwest, etc.).

  • minimum Pentium IV or higher processor (recommended)
  • SVGA monitor, minimum resolution 800x600 (1024x768 strongly recommended)
  • CD-ROM or DVD drive
  • floppy drive, zip drive, or CD-RW drive
  • Mouse or compatible pointing device
  • at least 512 MB of RAM (recommended)
  • (optional) printer
Software Requirements

Word 2016

Excel 2016 recommended, not required, may use campus computers

The software listed below are recommended for any student accessing Southwest services through the internet. Your course may not require the use of a computer or it may have specific software requirements. Internet connection (broadband required for SNAP) (may use on campus, if necessary)

The software listed below is recommended for any student accessing Southwest services through the internet. Your course may have specific software requirements.

  • Windows 7, Vista, XP
  • Mac OS X (up to 10.6) (OS 10.6 recommended)
  • Linux with a Supported Browser
  • Microsoft Edge+
  • IE 10 & 11: some issues+
  • Firefox (latest)+
  • Firefox ESR+
  • Chrome (latest)+
  • Current Anti-Virus protection
  • Reliable Internet connection (broadband recommended but not required)

Many instructors may require assignments to be submitted using Microsoft Excel or Microsoft Word. To learn how to obtain discounted software from Microsoft, visit

Assessment and Grading
Method of Evaluation

The final academic grade given in the course is based on the following: 40% = Average of assignments

40% = Average of performance tests

20% = Average of theory tests

Assignments: Exercises will be given a check plus if perfect, a check if acceptable, and a check minus if it contains errors and needs to be edited. You will be allowed to edit any assignment once if it contains errors. If the assignment is not acceptable after the second attempt, no credit will be given. The total number of assignments successfully completed will be divided by the total number of assignments per chapter, which will give a numeral grade.

Assessments at the end of each chapter will be graded as follows: A perfect assessment will receive a score of 8.0. A point will be deducted for minor errors, and two points will be deducted for typographical and major formatting errors. If you edit (redo) an assignment, you will receive 7.0 if you have a perfect paper. If there is a minor error on a redo, your will receive 6.0. You will only be allowed to edit the assessment once (two attempts total). A zero will be recorded if you do not make the corrections during the edit (2nd attempt).

All OFAD majors MUST make a C or better in this class.

Grading Scale






Testing Procedure / Policy

Testing will occur within the SNAP Online assessment. The test will be available for one full week. There is absolutely NO makeup on online tests.

Major Assignments

All assignments must be submitted by the due date to receive full credit. All second attempts on assignments MUST be completed before the production test on those chapters.

Participation / Attendance Policy

Since this is a skill-based course, participation and attendance is based on submission of assignments following the dates posted on the calendar.

Guidelines for Communications
Email Guidelines

Please communicate with me only within the PAWS email account. My space is limited on my Southwest email account, so please do not email me there unless it is absolutely necessary (PAWS is down for an extended period of time).

I will email you with feedback on your assignments. I will place a "c" in front of the filename to indicate it has my comments regarding your errors so you don't accidently replace your original file with mine with comments. Please make your corrections to the original file, not the one I send back to you.

Each student has been provided a Southwest e-mail account. Please do not email your classmates unless the topic relates specifically to this course. E-mails that contain advertisements, solicitations, personal interests, etc. are strictly forbidden. Below are a few guidelines that you should keep in mind when sending email:

  • Always include a subject line.
  • Typing in all CAPS is considered SHOUTING in Cyberspace. So please use upper and lower case characters when sending e-mails.
  • Remember, without facial expressions some comments may be taken the wrong way. Be careful in wording your e-mails and use good Netiquette
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Respect the privacy of other class members.

Online instructors will respond to all e-mails within 48 hours.

Discussion Guidelines

Please log into the Introductions link on the Discussion Board within the first week and introduce yourself to your classmates. List two or three interesting facts about yourself--such as your major, why you are taking this class, career goals, etc.

Below are a few guidelines that should be adhered to when using the Discussion forum. Messages that contain advertisements, solicitations, personal interests, etc. are strictly forbidden.

  • Review the discussion threads thoroughly before entering the discussion.
  • Please try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the class. Be respectful of others' ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.
Technical Support
Technical Support

My.Southwest: Submit a Student Technical Support Request. Please provide a full detailed explanation of the problem.

PAWS: For course related questions, contact your instructor. For technical issues with the PAWS website, contact the College Helpdesk at (901) 333-4357.

Course Topics
Tentative Schedule
  • Creating, Printing, and Editing Documents
  • Formatting Characters
  • Aligning and Indenting Paragraphs
  • Customizing Paragraphs
  • Proofing Documents
  • Formatting Pages
  • Applying Page Formatting
  • Inserting Elements and Navigating in a Document
  • Maintaining Documents
  • Managing and Printing Documents
  • Inserting Images
  • Inserting Shapes and WordArt
  • Creating Tables
  • Enhancing Tables
  • Creating Charts
Student Services
Embedded Librarian Service This service may be found inside PAWS courses.
Two Southwest Librarians are assigned to work with you and your instructor throughout the course for the entire semester. The Librarians will suggest library resources and answer questions sent to "Ask A Librarian".

To contact a Librarian, go to the Classlist and select the "Ask A Librarian" tab.
Student Services Links

Academic Support

The Academic Support Center (ASC) provides free services and resources to help Southwest students successfully reach their academic and career goals. These services include tutoring by peer and master tutors, computer labs, success workshops, academic coaching, early alerts from your instructors and areas for individual or group study at numerous locations. The ASC also provides Supplemental Instruction in some of our general education classes and the Center is also responsible for Academic Progress Reporting so that you will be award of your academic standing during the 5th-6th week of the semester. Online tutoring services are offered through Smarthinking 24 hours a day, 7 days a week. Simply login to your PAWS to access this online tutoring resource.

Drop/Withdrawal Dates

See the official college catalog for the current withdrawal policies. Important semester drop and withdrawal dates can be found on the college Web site at

Academic Misconduct

Plagiarism, cheating, and other forms of academic dishonesty are prohibited. A student guilty of academic misconduct, either directly or indirectly, through participation or assistance, is immediately responsible to the instructor of the class. The instructor has the authority to assign an “F” grade or a zero for the exercise or examination, or to assign an “F” for the course. College sanctions for academic misconduct may include suspension or dismissal from the College. Please see the section in the current Catalog on Academic Misconduct.

Classroom Behavior: Any student engaged in disruptive conduct or conduct violating the general rules or regulations of the College may be ordered to temporarily leave the classroom. Extended or permanent exclusion from the classroom can be achieved only through appropriate procedures of the College.

Open Labs

Macon Cove

  • Academic Support Center: Available during working hours
  • Bert Bornblum Library: Available during library hours
  • Farris 2131: M-R 8-5:30, F 804:30

Union Avenue

  • Academic Support Center - F Building, Room 319, available during working hours
  • Parrish Library - Available during library hours
  • M105: 8-6:30


  • Computer Lab- Room 101 (Please note - this room is available when classes are not scheduled. Schedule fluctuates each semester.)
  • Library - Available during Library hours only.

Maxine Smith

  • Open Lab- Room 101.
  • Library - Available during Library hours only.


  • Open Lab Building 6, Room 127
  • Library - Available during Library hours only.
Syllabus Updates The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes.