ADMN-1312: Keyboarding/Formatting II ( Online | Spring 2018 )

Download this syllabus as a PDF Document.

Instructor Information
Instructor Name

Bobbie Hawkins

Instructor Rank

Associate Professor

Instructor Email
Instructor Website

Instructor Office

MAB 257e Macon Cove

Instructor Phone


Course Information
Course Description

This course provides practice on the alphabtic keyboard to develop competencies for employment testing. Development of speed and accuracy is emphasized. This course includes detailed and precise information for preparing and formatting business documents using word processing. Emphasis is placed on using proper formatting in the prepartion of business letters, memoranda, and reports. Keyboarding proficiency is required. Students must demonstrate ability to type 30 wpm with the first assignment or class meeting.

Student Learning Objectives
  • Perform keyboarding at 35+ wpm for three minutes with 5 or fewer errors using straight copy (35 wpm is required for ADMN graduates.)
  • Will demonstrate the ability to perform basic functions using Microsoft Word
  • Demonstrate ability to perform block letter formatting with open punctuation using Microsoft Word
  • Demonstrate ability to perform simple unbound report formatting with side headings and a reference page
  • Demonstrate ability to create and manipulate tables

You must have basic typing skills to produce your work in a timely fashion.   Students must demonstrate in the first assignment the ability to key in at least 30 words a minute with four errors or less on a 3-minute timing. If you are an ADMN major, you should have completed Keyboarding/Formatting I with 35+ words a minute or maintained a "C" average.   

Students will need to demonstrate the first week that you can key 30 words a minute.



Instructional / Learning Methods

Students will read lesson instructions, review PowerPoint presentations, and complete homework assignments.

Textbooks, Supplementary Materials, Hardware, and Software Requirements
Required Text
  • Keyboarding & Word Processing Essentials, Microsoft Word 2016, Lessons 1 - 55, 20th Edition, by Van Huss, Forde, Woo, and Robertson.  Cengage Learning. (ISBN-13: 978-1-337-10302-0)
  • Keyboarding in SAM (Skills Assessment Manager) Access Code.  (Textbook and Access Code are sold at the Southwest Bookstore, packaged together. 
    • If you have a Used or Rented textbook, you must buy the Access Code online -  Keyboarding in SAM Lessons 1-55, 6-month · INSTANT ACCESS CODE: ISBN 978-1-33711451-6 (eBook included)

    • Detailed information about how to purchase SAM and the different options for SAM & textbooks is given on the How to Purchase SAM  document that can be found in the Keyboarding II PAWS course, Content tab, SAM 2016 Online Tool section

    • · Link listed below allows you to purchase the Access Code (only use the link below if you have a Used or Rented book that did NOT come with a New access code(The keyboarding program will NOT let you use an old access code from a previous semester or from another student’s access code)

      (You can copy and paste the CengageBrain link below into your Internet browser web address box to purchase the access code)

    • Other Requirements to Use the Keyboarding Website and to be successful in this class:

      • You will need the following items to use the SAM online tool.

      1. Computer with high-speed Internet connection—preferably a direct connection (Firefox or Explorer browser is required. Google Chrome will only work on parts of the tool.) ​

      2. Access Code for SAM (must be purchased with Textbook at the College Bookstore or online)  (Note: if you purchased or rented a used book, you must purchase the Access Code online)

      3. Username and password for the site

      4. Course Name from your instructor to join a specific class. (This will be posted in the NEWS tab of PAWS during the first week of classes)

      5. You must have Microsoft Word 2016 installed on your Computer (the keyboarding program will NOT work with older versions of Microsoft Word).  [Note: as of 1/2015, the Microsoft software is named Office 365 and is free to Southwest students. It includes Word, Excel, PowerPoint, etc.]

Supplementary Materials

Flash drive

Hardware Requirements

If this course requires the use of a computer, these are general recommendations for accessing any of the services that Southwest offers on the Web (e.g. My.Southwest, etc.).

  • minimum Pentium IV or higher processor (recommended)
  • SVGA monitor, minimum resolution 800x600 (1024x768 strongly recommended)
  • CD-ROM or DVD drive
  • floppy drive, zip drive, or CD-RW drive
  • Mouse or compatible pointing device
  • at least 512 MB of RAM (recommended)
  • (optional) printer
Software Requirements

The software listed below is recommended for any student accessing Southwest services through the internet. Your course may have specific software requirements.

  • Windows 7, Vista, XP
  • Mac OS X (up to 10.6) (OS 10.6 recommended)
  • Linux with a Supported Browser
  • Microsoft Edge+
  • IE 10 & 11: some issues+
  • Firefox (latest)+
  • Firefox ESR+
  • Chrome (latest)+
  • Current Anti-Virus protection
  • Reliable Internet connection (broadband recommended but not required)

Many instructors may require assignments to be submitted using Microsoft Excel or Microsoft Word. To learn how to obtain discounted software from Microsoft, visit

Assessment and Grading
Method of Evaluation

The final academic grade given in the course is based on the following:

Grading Scale

Grading Scale:       

     A  =  90 - 100   

     B  =  80 -   89   

     C  =  70 -   79   

     D  =  60 -   69   

     F  =  59 and below

The final academic grade given in the course is based on the following:

Weekly Assignments *


Midterm & Final Exams


Five-minute timings ***


Words per Minute Scale—no more than four (4) errors per 5 minutes

Numeral scale will be given in separate document.

  A   = 50+ wpm

  B   = 40 – 49 wpm

  C   =  35 – 39 wpm

  D   = 31 - 34 wpm

  F   =  below 30 wpm







   *  For each module, you will be graded on a point system.  Assignments are due on the date designated on the Course Schedule ALL late assignments must be turned in  NO LATER than ONE week after assigned time to get at least 50% grade. After one week, you will not receive any credit.

***Three-minute and Five-minute timings will be administered during the semester.  You will take five-minute timings at the end of the semester; the best three will count as 40% of your final grade. Detailed Grading Scale will be provided.

******* C (70 or higher grade) must be maintained for credit if you are an ADMN major for this course to count toward a degree or certificate.

Testing Procedure / Policy

Production tests and Timed Writings will be administered for Mid-Term and Final Exams.

Major Assignments

All assignments are published as the Assignments Schedule and posted in PAWS.


Participation / Attendance Policy

Attendance in an online course is given for submitting assignments and exams only. No attendance is recorded for merely logging in to the PAWS course.

Guidelines for Communications
Email Guidelines

Each student has been provided a Southwest e-mail account. Please do not email your classmates unless the topic relates specifically to this course. E-mails that contain advertisements, solicitations, personal interests, etc. are strictly forbidden. Below are a few guidelines that you should keep in mind when sending email:

  • Always include a subject line.
  • Typing in all CAPS is considered SHOUTING in Cyberspace. So please use upper and lower case characters when sending e-mails.
  • Remember, without facial expressions some comments may be taken the wrong way. Be careful in wording your e-mails and use good Netiquette
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Respect the privacy of other class members.

Online instructors will respond to all e-mails within 48 hours.

Discussion Guidelines

Below are a few guidelines that should be adhered to when using the Discussion forum. Messages that contain advertisements, solicitations, personal interests, etc. are strictly forbidden.

  • Review the discussion threads thoroughly before entering the discussion.
  • Please try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the class. Be respectful of others' ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.
Technical Support
Technical Support

My.Southwest: Submit a Student Technical Support Request. Please provide a full detailed explanation of the problem.

PAWS: For course related questions, contact your instructor. For technical issues with the PAWS website, contact the College Helpdesk at (901) 333-4357.

Course Topics
Tentative Schedule
  • Module 3: Microsoft WORD BASICS
  • Module 4: Memos and Letters
  • Module 6: Reports
Student Services
Embedded Librarian Service This service may be found inside PAWS courses.
Two Southwest Librarians are assigned to work with you and your instructor throughout the course for the entire semester. The Librarians will suggest library resources and answer questions sent to "Ask A Librarian".

To contact a Librarian, go to the Classlist and select the "Ask A Librarian" tab.
Student Services Links

Academic Support

The Academic Support Center (ASC) provides free services and resources to help Southwest students successfully reach their academic and career goals. These services include tutoring by peer and master tutors, computer labs, success workshops, academic coaching, early alerts from your instructors and areas for individual or group study at numerous locations. The ASC also provides Supplemental Instruction in some of our general education classes and the Center is also responsible for Academic Progress Reporting so that you will be award of your academic standing during the 5th-6th week of the semester. Online tutoring services are offered through Smarthinking 24 hours a day, 7 days a week. Simply login to your PAWS to access this online tutoring resource.

Drop/Withdrawal Dates

See the official college catalog for the current withdrawal policies. Important semester drop and withdrawal dates can be found on the college Web site at

Academic Misconduct

Plagiarism, cheating, and other forms of academic dishonesty are prohibited. A student guilty of academic misconduct, either directly or indirectly, through participation or assistance, is immediately responsible to the instructor of the class. The instructor has the authority to assign an “F” grade or a zero for the exercise or examination, or to assign an “F” for the course. College sanctions for academic misconduct may include suspension or dismissal from the College. Please see the section in the current Catalog on Academic Misconduct.

Classroom Behavior: Any student engaged in disruptive conduct or conduct violating the general rules or regulations of the College may be ordered to temporarily leave the classroom. Extended or permanent exclusion from the classroom can be achieved only through appropriate procedures of the College.

Open Labs

Macon Cove

  • Academic Support Center: Available during working hours
  • Bert Bornblum Library: Available during library hours
  • Farris 2131: M-R 8-5:30, F 804:30

Union Avenue

  • Academic Support Center - F Building, Room 319, available during working hours
  • Parrish Library - Available during library hours
  • M105: 8-6:30


  • Computer Lab- Room 101 (Please note - this room is available when classes are not scheduled. Schedule fluctuates each semester.)
  • Library - Available during Library hours only.

Maxine Smith

  • Open Lab- Room 101.
  • Library - Available during Library hours only.


  • Open Lab Building 6, Room 127
  • Library - Available during Library hours only.
Syllabus Updates The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes.