ADMN-2310: Advanced Word Processing ( Online | Spring 2018 )

Download this syllabus as a PDF Document.

Instructor Information
Instructor Name

Lucia Vanderpool

Instructor Rank


Instructor Email
Office Hours
  • Monday - 10:00 a.m. - 1:00 p.m
  • Tuesday - 11:00 a.m. - 12:00 p.m.
  • Wednesday - 10:00 a.m. -  1:00 p.m.
  • Thursday - 11:00 a.m. - 12:00 p.m.
  • Friday - 4-6 p.m. (virtual office hours).


Instructor Phone


Department Phone

(901) 333-4150

Course Information
Course Description

This course teaches the advanced Microsoft Word features needed for the expert user. Students will create personalized form letters with envelopes and mailing labels; formal and technical reports; proposals and studies; newsletters, brochures, manuals, and forms. Integrating Word with other programs and the World Wide Web will also be taught. 

Student Learning Objectives

Upon competition of this course, students will be able to: •   

  • Customize Themes, Styles, AutoCorrect, the Quick Access toolbar, and options in Word Processing applications
  • Insert comments, styles, themes in a document, tracking changes, and comparing and combining documents
  • Create an Index, a Table of Contents, a Table of Figures,  a Table of Authorities, footnotes, endnotes, citations, and bibliographies.
  • Create a form, insert text controls, fill in a form, edit a form template, create using tables and drop-down lists, and customize form field options
  • Manage documents using Outline views, Properties, document restrictions (including protection and passwords), and inserting automatic fields

ADMN 1311 Word Processing I or OFAD 1210, Microsoft Word I



Instructional / Learning Methods

This course will utilize a variety of learning methods. Typical online learning methods include: Training & Assessment software assignments,  textbook assignments, additional online materials for student understanding, discussion, hands-on computer assignments, individual and /or collaborative assignments.

Textbooks, Supplementary Materials, Hardware, and Software Requirements
Required Text
  1. Microsoft Word 2016 (benchmark series) Level 1 & 2 by Rutkosky, Roggenkamp  ISBN: 978-0-76386-981-6 (without SNAP)  AND 

  2. Microsoft Word 2016 (benchmark series) Level 3 by Rutkosky, Roggenkamp  ISBN: 978-0-76386-800-0 (without SNAP)  

NOTE: The Level 1 & 2 textbooks are THE SAME textbook as used by ADMN 1311 and we will be CONTINUING in that textbook - so students who took that course (Fall 2016 or after) should already have this textbook AND their SNAP 2016 account. Students who took old OFAD 1210 will need to purchase either the Level 1 & 2 textbook above OR you may purchase the Microsoft Word 2016 (benchmark series) Level 2 by Rutkosky, Roggenkamp  ISBN: 978-0-76386-985-4 version instead, but this book will NOT be available in the bookstore and must be purcahsed online.

Supplementary Materials

SNAP 2016 Assessment software 

NOTE: Students who took Office 2016 products Fall 2016 or after may re-use the SAME SNAP 2016 account they used in Word , Excel, Access, or Powerpoint

If you need to buy the textbook AND SNAP from the publisher, CONTACT the INSTRUCTOR

If you do not have a SNAP 2016 account, it can be purchased ONLINE at the publisher's site - see the instructions in the PAWS course information

Students may also want to consider purchasing a USB Flash drive for backups and portability.  Cloud storage (One Drive) may also be used for backups and portability.


Hardware Requirements

If this course requires the use of a computer, these are general recommendations for accessing any of the services that Southwest offers on the Web (e.g. My.Southwest, etc.).

  • minimum Pentium IV or higher processor (recommended)
  • SVGA monitor, minimum resolution 800x600 (1024x768 strongly recommended)
  • CD-ROM or DVD drive
  • floppy drive, zip drive, or CD-RW drive
  • Mouse or compatible pointing device
  • at least 512 MB of RAM (recommended)
  • (optional) printer
Software Requirements

Microsoft Word 2016, installed on the computer (Word Online is NOT acceptable)

(NOTE: Students may purchase this software FREE using your Microsoft Account, available with your email account)

The software listed below is recommended for any student accessing Southwest services through the internet. Your course may have specific software requirements.

  • Windows 7, Vista, XP
  • Mac OS X (up to 10.6) (OS 10.6 recommended)
  • Linux with a Supported Browser
  • Microsoft Edge+
  • IE 10 & 11: some issues+
  • Firefox (latest)+
  • Firefox ESR+
  • Chrome (latest)+
  • Current Anti-Virus protection
  • Reliable Internet connection (broadband recommended but not required)

Many instructors may require assignments to be submitted using Microsoft Excel or Microsoft Word. To learn how to obtain discounted software from Microsoft, visit

Assessment and Grading
Method of Evaluation

All assignments, including chapter quizzes,  are assigned point values for each assignment. The sum of all points divided by the total possible number of points, and multiplied by 100 gives a grade between 0 and 100.  These assignments are worth 90% of the grade. The remaining 10% will be the FINAL EXAM.

Grading Scale

A = 90-100

B= 80-89

C= 70-79

D= 60-69

F = Below 60

Testing Procedure / Policy

All  tests (except the Final Exam SLO test) will be taken within the SNAP 2016 software. There will be both concept and skill quizzes for each chapter, plus a Final Exam.

Please note: THERE ARE NO MAKEUPS for the FINAL EXAM in this COURSE! You are given a minimum of 8 days to take this test, and must be taken as indicated on the CALENDAR, so plan ahead! Special permission to take the Final after the published due date may be given at the Instructor's discretion, but ONLY in cases of DOCUMENTED hardship for the entire 8 days the test was available - but 10 points will automatically be deducted from your test grade if the test is not taken within the week it is scheduled. If the FINAL is not taken by the last day of FINALS as published on the college's calendar website, the Instructor may, at the Instructor's discretion, publish an INCOMPLETE (I) grade.

Major Assignments

Each week you will be assigned 1 chapter in the textbook (8 chapters total). You are expected to:

1. Go to the PAWS CONTENT page and find the section for the chapter.

2. Read the chapter overview and objectives.

3. View (or download) the Powerpoint presentation  for the chapter. (NOTE: There may also be a video presentation  from the web illustrating key tasks that you may want to view as well).

4. Print off and read the Assignment Instructions for the chapter. (KEEP THEM HANDY as you work through the chapter assignments - you will want to refer to them often!)

5. Print off the Assignments Checklist  for the chapter so that you can double check that you have completed all of the work for the chapter).

6. Do the SNAP Tutorials assigned. For the best learning experience, and to receive credit for the Tutorials, I strongly suggest that you complete the Tutorials BEFORE beginning work on the chapter exercises.

7. Read the chapter material in the textbook, following along with the Project exercises as you go and saving your work as indicated.

8. Load the completed files  to the appropriate dropbox for the chapter.

9.Demonstrate your understanding of the material covered in the chapter by completing the SNAP Project to create document(s) similar to the ones created in the chapter Project.

10. Complete the Concept Check (quiz) in SNAP.

11. Complete the Skill Check (quiz on skills) in SNAP

SNAP Assignments MUST be completed in SNAP and Projects

submitted to the dropbox before the due date to receive full credit.

If you MISS a chapter due date, you may submit the assignment for partial credit (with a 20% late penalty) up to one week after the original due date/time - simply submit it to the chapter dropbox (note that it will be shown as LATE when you submit it). The dropbox will be LOCKED after one week from the original due date.



Participation / Attendance Policy

Attendance will be defined by submission of assignments to the dropbox in the online course, and in the SNAP software.

Guidelines for Communications
Email Guidelines

Each student has been provided a Southwest e-mail account. Please do not email your classmates unless the topic relates specifically to this course. E-mails that contain advertisements, solicitations, personal interests, etc. are strictly forbidden. Below are a few guidelines that you should keep in mind when sending email:

  • Always include a subject line.
  • Typing in all CAPS is considered SHOUTING in Cyberspace. So please use upper and lower case characters when sending e-mails.
  • Remember, without facial expressions some comments may be taken the wrong way. Be careful in wording your e-mails and use good Netiquette
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Respect the privacy of other class members.

Online instructors will respond to all e-mails within 48 hours.

Discussion Guidelines

Below are a few guidelines that should be adhered to when using the Discussion forum. Messages that contain advertisements, solicitations, personal interests, etc. are strictly forbidden.

  • Review the discussion threads thoroughly before entering the discussion.
  • Please try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the class. Be respectful of others' ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.
Technical Support
Technical Support

My.Southwest: Submit a Student Technical Support Request. Please provide a full detailed explanation of the problem.

PAWS: For course related questions, contact your instructor. For technical issues with the PAWS website, contact the College Helpdesk at (901) 333-4357.

Course Topics
Tentative Schedule


Chap 3 - Automating and Customizing Formatting

Chap 4 - Customizing Themes, Creating Macros, and Navigating a Document

Level 2 Unit 1 REVIEW

Chap 5 - Inserting Special Features and References

Chap 6 - Creating Apecialized Tables and Indexes

Chap 7 - Working with Shared Documents

Chap 8 - Protecting and Preparing Documents

Level 2 Unit 2 REVIEW

Level 3

Chap 1 - Applying Advanced Formatting

Chap 2 - Formatting with Styles

Chap 3 - Creating Forms

Chap 4 - Creating Forms with Legacy Tools

Chap 5 - Using Outline View and Creating a Table of Authorities

Chap 6 - Sharing Documents and Customizing Word Options

Level 3 Review

Student Services
Embedded Librarian Service This service may be found inside PAWS courses.
Two Southwest Librarians are assigned to work with you and your instructor throughout the course for the entire semester. The Librarians will suggest library resources and answer questions sent to "Ask A Librarian".

To contact a Librarian, go to the Classlist and select the "Ask A Librarian" tab.
Student Services Links

Academic Support

The Academic Support Center (ASC) provides free services and resources to help Southwest students successfully reach their academic and career goals. These services include tutoring by peer and master tutors, computer labs, success workshops, academic coaching, early alerts from your instructors and areas for individual or group study at numerous locations. The ASC also provides Supplemental Instruction in some of our general education classes and the Center is also responsible for Academic Progress Reporting so that you will be award of your academic standing during the 5th-6th week of the semester. Online tutoring services are offered through Smarthinking 24 hours a day, 7 days a week. Simply login to your PAWS to access this online tutoring resource.

Drop/Withdrawal Dates

See the official college catalog for the current withdrawal policies. Important semester drop and withdrawal dates can be found on the college Web site at

Academic Misconduct

Students are expected to do their own work. Copying the work of others (or allowing others to copy your work) will be considered plagiarism and will automatically result in a grade of zero on the assignment.

Plagiarism, cheating, and other forms of academic dishonesty are prohibited. A student guilty of academic misconduct, either directly or indirectly, through participation or assistance, is immediately responsible to the instructor of the class. The instructor has the authority to assign an “F” grade or a zero for the exercise or examination, or to assign an “F” for the course. College sanctions for academic misconduct may include suspension or dismissal from the College. Please see the section in the current Catalog on Academic Misconduct.

Classroom Behavior: Any student engaged in disruptive conduct or conduct violating the general rules or regulations of the College may be ordered to temporarily leave the classroom. Extended or permanent exclusion from the classroom can be achieved only through appropriate procedures of the College.

Open Labs

Macon Cove

  • Academic Support Center: Available during working hours
  • Bert Bornblum Library: Available during library hours
  • Farris 2131: M-R 8-5:30, F 804:30

Union Avenue

  • Academic Support Center - F Building, Room 319, available during working hours
  • Parrish Library - Available during library hours
  • M105: 8-6:30


  • Computer Lab- Room 101 (Please note - this room is available when classes are not scheduled. Schedule fluctuates each semester.)
  • Library - Available during Library hours only.

Maxine Smith

  • Open Lab- Room 101.
  • Library - Available during Library hours only.


  • Open Lab Building 6, Room 127
  • Library - Available during Library hours only.
Syllabus Updates The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes.