BUSN-1360: Software Apps for Business ( Split | Fall 2017 )

Download this syllabus as a PDF Document.

Instructor Information
Instructor Name

Joan McGrory

Instructor Rank

Associate Professor

Instructor Email Southwest email:jmcgrory@southwest.tn.edu  Once class begins, please note that PAWS Email is required for all class communication.  PAWS Email is *NOT* the same as Southwest email.  To use PAWS Email, you must log into PAWS.  In some cases, PAWS Email is forwarded to Southwest email - HOWEVER - to send a PAWS EMail, you *MUST* log into PAWS.  If you are not familiar with PAWS Email, please watch the very short videos that I have prepared for you at: http://faculty.southwest.tn.edu/jmcgrory/Content/PAWS/index.html
Instructor Website


Instructor Office

Macon campus, Academic Building, 2nd floor, "B" Wing, Office 261A (MAB-261A)

Instructor Phone


Department Fax

Please use email, specifically PAWS EMail.  In many cases, documents can be scanned or photographed with your cell phone and attached to an email.

Department Phone


Course Information
Course Description

This course is a study of computer applications emphasizing business problem solving and communication designed to support the achievement of basic computer skill proficiency through case-based reasoning and the use of common technology tools found in the business environment. Students will use critical thinking skills to review relevant business cases, attempt to solve modern business problems, and propose solutions. 

Student Learning Objectives

Southwest Student Learning Outcomes:

Students will be able to:

1.  Students will gain an understanding of the hardware components of a computer necessary to function in a business environment. [TBR 1]

2. Students will study various types of information systems used in organizations and will understand how to creatively use these systems to support business operations, decision-making, and the achievement of business objectives.  [TBR 2, 3]

3. Students will demonstrate an ability to use the Microsoft® Office Applications suite to solve business problems. [TBR 2, 3]

4. Students will demonstrate critical thinking skills as applied to the business environment. [TBR 3]

5. Students will use common systems and software programs for the purpose of business communications. [TBR 3]

  • ACCT1010: Principles of Accounting I
  • BUSN2330: Principles of Management
Instructional / Learning Methods

Students will make extensive use of the textbook (ebook), PAWS, Microsoft Office 2016 software, and MyITLab online assessment tools to demonstrate skills.    Some group/teamwork will be required.  

  • To pass the course, students will require an access code to the an online assessment tool known as MyITLab: http://www.myitlab.com  This access must be purchased and is essential to passing the course.  
  • Student will also be required to use the online course management tool known as PAWS at http://elearn.southwest.tn.edu Access to PAWS is free.
  • Students will also require Microsoft Office software as described above, which can be freely downloaded from the Microsoft Portal at: http://portal.microsoftonline.com  For example, students will be expected to use OneNote 2016, Word 2016, Powerpoint 2016, and Excel 2016 as part of the course learning process.

This class is *Hybrid* also known as "Split" and that means that classes only meet together for half the amount of time as a traditional class.  So, you will be expected to attend class but also to work independently through material outside of class.  All material can *NOT* be covered during the lecture.

Hybrid means that you must be a "go-getter."  In other words, you cannot sit back and wait for someone to tell you to begin or to review all parts of the material with you.  You must push yourself to read, to do online simulations, to get to a computer with Office 2016 software and to complete your assignments.  You will be expected to start and complete a skills-based project, in class, at each class meeting that will be due at the end of the class meeting.

It is imperative that you start the class ready to work and that you actively work on your required assignments every day.  Some students will require more time on the work than others and so you must plan your time as needed to complete the assignments by the assignment due date and time..  To pass the course, you will be required to pass online "skills based" assessments.  It is important that you spend time practicing and mastering the material.

Specific Course Requirements

This course requires students to do reflective and critical thinking in solving end of module capstone projects by *applying* techniques learned throughout the textbook modules.

Students are expected to do the following:

  • Prior to class, read the textbook / eText and watch the videos embedded in the ebook.  In addition, prior to class, you must do your preparation homework by completing MyITLab simulators.
  • Attend every class. Arrive on-time, do not leave early, be present in the class.
  • When you are in-class, follow the directives of your instructor.
  • Complete in-class project assignments during the class period.
  • If you are late or miss class, get notes from a classmate.  This is your responsibility and not that of your instructor.  Make a study buddy now - in fact, make 2 or 3 study buddies so that you can get the information you need if you miss.  The ideal situation - do not miss class and get the information first hand, right?
  • Complete MyITLab Grader / Badge projects that begin with a provided file (via MyITLab), require the student to carefully complete instructions, and then submit the file into MyITLab
  • Perform projects in Office 2016 - it *MUST* be the 2016 version of the software including Word 2016, Excel 2016, PowerPoint 2016, and OneNote 2016.
  • Use PAWS including the required PAWS Email (which is not the same as Southwest email), the PAWS content, PAWS Dropbox, PAWS Quiz tool, and other tools as required throughout this syllabus.
  • Complete an online Student Learning Objectives (SLO) exam in the My.Southwest system. 
Textbooks, Supplementary Materials, Hardware, and Software Requirements
Hardware/Software Requirements
  • earbuds
  • microphone

Students will be required to record a narrative as part of a PowerPoint assignment.  For this reason, students will be required to have a microphone attached to your computer for recording your voice as part of a PowerPoint exercise.  The microphone can be a simple, inexpensive microphone. For example, the built-in microphone on a student's home laptop/desktop computer is fine.  Another example, some students use earbuds with microphones on their cell phone and this cord often fits the computer as well, which is fine.  If these are not an option to the student, the student should visit the library information desk and ask about checking-out a microphone to complete an assignment.

At times, students may be allowed to complete assigned simulation or video assignments in class.  If so, headphones or earbuds for listening to the audio in class are required.  Alternatively, you may have to watch the closed caption text.  

Students will be required to use a computer with Internet access to complete homework assignments.  Computers are available on campus.

Students are required to pay for access to MyITLab.com to complete required assignments.

Students will use the Microsoft Office 2016 suite of software including Word, Powerpoint, and Excel.  Instructions are designed for the "PC" version of the software.  In many cases, the student can interpret the instructions to the Mac version, but this is the responsibility of the student.  If steps cannot be completed on a Mac, then the student has a responsibility to move to a compatible computer such as those available on campus.  It is the students responsibility to complete assignments on time. 

All Southwest students can freely download and install Office 2016 to home computers from the web site:  http://portal.microsoftonline.com/    More information about this program can be found on the “Frequently Asked Questions” page at: http://www.microsoft.com/education/ww/StudentAdvantage/Pages/hed-install.aspx

Required Text

MyITLab access code is required.

Our course will use the ebook with MyITLab access code that can be purchased in the Southwest bookstore.  

Your Office: Microsoft Office 16 Volume 1

  • Author(s): Amy S. Kinser
  • Publisher: Pearson
  • Copyright year: © 2017
  • Edition: 1st
  • Print ISBN: 9780134320809, 0134320808
  • eText ISBN: 9780134444741

Remember that access to MyITLab is REQUIRED and that it MUST BE PURCHASED. Completing assignments in MyITLab is critical to passing the class.

Supplementary Materials

Students will require Office 2016 including

  • Microsoft Word 2016
  • Microsoft Excel 2016
  • Microsoft Powerpoint 2016
  • Microsoft OneNote 2016
  • and, if time permits, Microsoft Access 2016

*** Students of Southwest can install this software for *FREE* via the Microsoft portal.  ***  Go to the site  http://portal.microsoftonline.com/  and use your Southwest email & password to log in.  ****

Hardware Requirements

If this course requires the use of a computer, these are general recommendations for accessing any of the services that Southwest offers on the Web (e.g. My.Southwest, etc.).

  • minimum Pentium IV or higher processor (recommended)
  • SVGA monitor, minimum resolution 800x600 (1024x768 strongly recommended)
  • CD-ROM or DVD drive
  • floppy drive, zip drive, or CD-RW drive
  • Mouse or compatible pointing device
  • at least 512 MB of RAM (recommended)
  • (optional) printer
Software Requirements

The software listed below is recommended for any student accessing Southwest services through the internet. Your course may have specific software requirements.

  • Windows 7, Vista, XP
  • Mac OS X (up to 10.6) (OS 10.6 recommended)
  • Linux with a Supported Browser
  • Microsoft Edge+
  • IE 10 & 11: some issues+
  • Firefox (latest)+
  • Firefox ESR+
  • Chrome (latest)+
  • Current Anti-Virus protection
  • Reliable Internet connection (broadband recommended but not required)

Many instructors may require assignments to be submitted using Microsoft Excel or Microsoft Word. To learn how to obtain discounted software from Microsoft, visit http://southwest.tn.onthehub.com.

Assessment and Grading
Method of Evaluation

Students are required to attend and participate in all classes. Throughout this course, students will complete case projects that require the use of OneNote, Word, Excel, PowerPoint and other business tools. To help students master the software tools for completing these business assignments, students will be required to complete MyITLab Simulations Activities in Training and In-Class one-on-one quizzes where you demonstrate your skills to the instructor. Additionally, students will have the opportunity to complete MyITLab Grader/Capstone Projects to earn bonus points and possibly badges..  

To understand how this course works, you must read all parts of this Method of Evaluation section including:

  • Points:  This section describes the points are shown for helping you determine your grade and plan your work.
  • How Do I Calculate My Grade?   Since many assignments are graded automatically, you will know your standing in the class at all times.  Simply use the method described to calculate your grade.
  • Detailed Explanation:  This section describes drop grades, minimum score requirements, scoring for multiple attempts (if available), and more.

In this section of the syllabus, the points are shown for helping you determine your grade and plan your work.

Part of Grade Points Description
11% 75 Attendance & Participation ( 5 points per class @ 15 classes)
34% 220 Instructor Custom Projects ( 20 points per workshop @ 12 workshops;  1 drop grade applied if SLO Exam score is greater than or equal to 12 out of 15) - HOWEVER -- your OneNote Portfolio must include *ALL* of these assignments.)
17% 110 MyITLab Simulation in Training Mode ( 10 points per workshop @ 12 workshops; 1 drop grade applied if SLO Exam score is greater than or equal to 12 out of 15)
31% 200 OneNote Portfolio Milestones ( 50 points each @ 4 milestones; *no drop grades*)
7% 45 SLO Exam - Score is also used to determine if student earns drop grades.
  650 Total*

* Your instructor reserves the right to add assignments throughout the semester. Students who fail to fully attend and participate in class may not receive points for these assignments.

BONUS POINTS: Students can earn bonus points that are added to the total points possible by completing MyITLab Grader Capstone / Badge Projects ( 10 points for each earning a grade of 70% or higher.)  

How Do I Calculate My Grade?

At any point in the semester, you can calculate your grade in the points.  

Step 1:  Add all the points you have earned.  Remember to give yourself a zero for assignments where you did not earn the minimum required score & remember to apply drop-grades (if you earned them). Make sure you also add any bonus points you earned along the way.  Let's call this "Points Earned."

Step 2:  Add the point value of the assignments.  If you earned drop grades, then you do not add these point-values because it benefits you. This is also true for bonus assignments, you do not add these points in this category because these assignments were not required. Let's call this "Points Possible."

Step 3:  In your calculator ( or better yet use Microsoft Excel like you learned in class!), enter "Points Earned" and then divide by "Points Possible."  Let's call this "Result."  It will be a decimal value.

Step 4:  Multiply "Result" by 100.  This will yield a percentage, which is your numeric grade.


  • Attendance & Participation in class  (5 points per class * 15 classes = 75 points total; approximately 11% of your overall grade ).  We can have fun in class but it does require that you attend and behave as part of the class.  Students will receive instruction in class and are expected to pay attention in class. Attendance & Participation points can *NOT* be made up for missed classes.  
  • Instructor Custom Projects (20 points per workshop @ 12 workshops with 1 drop grade based on SLO score = 220 points total; approximately 34% of your overall grade - however - the impact is far more reaching as you will read below.)  
    • Your instructor has prepared assignments that apply the skills from the textbook to real-world, case-based scenarios. These assignments will be distributed in-class and it is important that you attend class. STUDENTS ARE EXPECTED to complete the assignments by:
      • using skills learned in the chapter
      • following instructions
      • Working in teams / partners (it is ok to work in teams, just make sure that you are learning and that you are doing the work, right? Businesses use teams all the time!)
      • Using the internet resources like YouTube or Google. The software that we will use and study is widely used in Business and Academia and there are many free resources at your finger tips. Don't hesistate to use these resources to LEARN! .
    • You will submit your assignment into the PAWS Dropbox where it will be manually graded by your instructor. This will take time. Please be patient. The class will receive a PAWS Email when grades are available. The grade will be visible in PAWS under the Assessment-> Grades link.  It is important that you look at *more* than the number grade.  Often, your instructor provides detailed feedback for personal improvement. When you study the feedback, you will continue to learn! 
      • NOTE: Also, our class will be preparing an online portfolio of your work. So, you will use this work later to submit into your online portfolio. Feel free to use the feedback that your instructor gives you on the assignment to make your portfolio look great. You may want to show your portfolio to an employer!
    • You must submit in-class projects into the appropriate PAWS Dropbox before the due date/time of the assignment (see PAWS).  Due dates will be strictly enforced and late assignments cannot be submitted into PAWS. If you fail to submit your in-class project into the PAWS Dropbox by the due date, you will receive a grade of ZERO for the in-class project.
    • You may *NOT* email assignments to me. If you email your In-class project file to me, you will receive a grade of ZERO.
    • There is *no* minimum score.
    • Your lowest In-Class Project grade will be dropped *IF* you attempt the SLO Exam *AND* your score meets the minimum requirement.
    • No Late Work.  No Make-Ups.  No Extensions.
  • MyITLab Simulation in Training Mode (10 points per workshop.  There are 12 assigned simulation activities.  Students who earn a drop grade have the lowest grade dropped and so this category would account for 110 points total; approximately 17% of your overall grade)  
    • You are expected to complete simulation activities outside of classtime.
    • Your lowest Simulation activity grade will be dropped *IF* you attempt the SLO Exam *AND* your score meets the criteria for earning a drop grade.  
    • Number of Attempts: Before the assignment due date, you have unlimited attempts on the overall simulation assignment and 5 attempts on the individual tasks within each assignment.  You are encouraged to repeat the simulations to re-enforce your knowledge and to earn the highest grade possible - however - the due date is the cut-off and no work is accepted after the due date & time.
    • Time Limit: Once you start the assignment, you have a 2 hour time limit.
    • Only your highest grade is recorded.  There is no risk for repeating assignments. 
    • Minimum Score requirement: To earn points, you must earn a 70% or above. In other words, if your score is 69.9% or below, you earn a grade of zero. If you score above 70%, then you earn the grade you scored. For example, a student who earns a grade of 82.3% earns the student a score of 82.3%. A student who earns a score of 72.3% earns a score of 0%.
    • You must submit assignments by the due date announced in class & shown on your class schedule.  
    • No Late Work.  No Make-Ups.  No Extensions. After the due date, no further work will be accepted. Even if you continue working on the assignment, your late work will *not* count.
    • Training Simulation activities are computer guided activities completed online that require access to the MyITLab website. These assignments are completed in the browser using a "simulator" of Office 2016, which is why they are called simulations. The simulation requires that you complete a series of tasks as instructed on the computer screen. Simulations help you to learn tasks so that you can complete them independently later to solve business case problems. If you do not practice the simulation activities, you will certainly struggle or do poorly when you are expected to complete the tasks independently later.  MOST IMPORTANTLY! If you simply click, click, click, as shown, but you do not contemplate the reason for your actions, you will not remember or learn the steps, you will not be able to match the skill to the task when it comes time to apply your knowledge and this will hurt you because other assignments will offer no guidance. You are expected to master the steps so that you can do them on your own and apply the steps/skills to meet the business need.  Students are expected to learn how to complete the task so that it can be *applied.* Remember, you are expected to use reflective & critical thinking skills.  
    • For more help on MyITLab Simulations in Training Mode, you may watch this video: https://youtu.be/zZ56eb5KNlE
  • OneNote Portfolio Milestones (4 @ 50 pts & **No Drop Grade** = 200 points total; approximately 31% of your overall grade)  
    • Each student is required to complete an online portfolio using Microsoft OneNote / OneNote online. The goal is to create a portfolio of work that the student can later share as an example of his/her skills with Word, Excel, and PowerPoint. Moreover, the student will learn to use the OneNote web application. The work that will be shared in OneNote will primarily include the in-class projects. Other materials may be required by your instructor and will be announced in class. You are responsible for any announced instructions. Since OneNote portfolios can be shared to individuals or publicly, the student is required to share the portfolio with the instructor (this will be explained as part of the OneNote assignment instructions).
    • Detailed instructions for posting assignments into the OneNote portfolio will be provided by your instructor via PAWS Dropbox.
    • To earn points for your OneNote portfolio, you must complete work in accordance with a series of milestones.  Each milestone has a due date.  To earn points for each milestone, you must complete the work prior to the due date and according to instructions. The milestones are
      • (50 Points) OneNote Portfolio Milestone #1 –  Creation, Sharing & Cover Page -- You will create your OneNote Portfolio (the basic binder), create a cover page for your Portfolio, and share viewing access to the Portfolio with your instructor. Details for completing this milestone will be available in the PAWS Dropbox.
      • (50 Points) OneNote Portfolio Milestone #2 –  Word -- All in-class assignments for Word modules 1, 2, 3 & 4 must be complete and posted into your OneNote as instructed. Even if you missed posting your assignment into the PAWS Dropbox, you will still be required to have this assignment in OneNote to earn full points. Details for completing this milestone will be available in the PAWS Dropbox.
      • (50 Points) OneNote Portfolio Milestone #3 – Excel  -- All in-class assignments for Excel modules 1, 2, 3 & 4 must be complete and posted into your OneNote as instructed. Even if you missed posting your assignment into the PAWS Dropbox, you will still be required to have this assignment in OneNote to earn full points. Details for completing this milestone will be available in the PAWS Dropbox.
      • (50 Points) OneNote Portfolio Milestone #4 – PowerPoint  -- All in-class assignments for PowerPoint modules 1, 2, 3 & 4 must be complete and posted into your OneNote as instructed. Even if you missed posting your assignment into the PAWS Dropbox, you will still be required to have this assignment in OneNote to earn full points. Details for completing this milestone will be available in the PAWS Dropbox.
    • *NO* Drop grade in this assignment category.
    • There is *no* minimum score.
    • Remember that this portfolio represents your best work and can be used to show future employers examples of your work. So, use the feedback from your instructor that you received after submitting the work into PAWS to improve your work before you put it into your OneNote portfolio.
    • Your OneNote portfolio will be manually graded by your instructor. This will take time. Please be patient. The class will receive a PAWS Email when grades are available. The grade will be visible in PAWS under the Assessment-> Grades link.
    • Your OneNote portfolio will be graded "as is" as of the due date/time of the milestone.
    • Detailed instructions for each milestone will be posted into PAWS Dropbox.
    • No Late Work.  No Make-Ups.  No Extensions.
  • SLO Exam  (1 exam @ 45 points = 7% of your overall grade but score will ALSO BE USED TO determine if any drop grades are applied as described above).  The SLO Exam is required by the college. It is a 15 question multiple choice standardized quiz. Students who correctly answer 12 or more questions correctly are eligible for drop grades as described above. For students who do not meet the minimum requirement will *NOT* earn a drop grade in any category of assignment.

Bonus Assignments

MyITLab Grader Capstone / Badge Projects  ( 10 points per Badge assignment @ 3 assignments; these bonus points are added into the total of all points you earn throughout the semester)

  • MINIMUM SCORE to Earn a Badge: This is a very specialized grader project that tests the student for mastery of the knowledge. Students who score 90% or above will receive a badge from Pearson publication. The badge can be displayed on Social Media sites to prove your competence on the program. Also, Badges are controlled by Pearson's MyITLab and this software can be tricky.
  • MINIMUM SCORE to Earn a Grade: Students who earn a scire if 70% or above will earn the bonus points, but will *not* earn a badge unless they score 90% or above.
  • Points for this assignment will be awarded on a Pass / Fail basis.
    • To earn points, you *must* make a grade of 70% or above. If you do, you earn full points for the assignment (but you will *NOT* earn a badge unless you score 90% or above the hard way!)
    • If you earn 69.999 points or less, then you earn ZERO points toward your grade.
    • IMPORTANT NOTE #1: Grader projects are picky and badges are controlled by Pearson & *NOT* your instructor!  For example, if you are asked to select a certain word and you select the spaces on the side of the word, you may find that it is marked wrong.  To your eye, it looks the same, but the editing skills you learned would show the error.  So, the automated grader will mark it wrong.  This is just an example.  The point is that you must apply the skills that your learned to earn top points. In this case, you may not earn a badge from Pearson. 
    • IMPORTANT NOTE #2:: In some cases, Grader Projects have inaccuracies that cause the automatic grade to score incorrectly. For the most part, this Pass / Fail method will compensate you for this. So, you may say to your instructor "but if the system graded this correctly then I would have gotten an 70%" The real problem is that you are scoring so low that the you have not earned a grade within the 30-point window that I provided. While I appreciate learning about the errors (please do tell me), I also believe that a 30-point window for passing is your compensation for the system errors.
  • Since this is a specialized certification/testing grader, your instructor has very little ability to customize the assignment. Be careful, methodical, and accurate.
  • Grader Projects may be completed outside of classtime until the due date.
  • Number of Attempts: Before the due date, you have unlimited attempts/submissions.  
  • You are expected to submit the work, review your errors, correct the error, submit the work again.  Each time you submit your work, your score should improve.  Use resources like your textbook and the simluations to accomplish the desired result of the assignment. By improving your skills, you will improve your score.
  • You are expected to review the MyITLab system reports that are available to you for each grader file that you submit.  If you do not know how to view the reports, there are many tutorials online including:  https://youtu.be/JwFIJV82gXM
  • You must submit assignments by the due date announced in class & shown on your class schedule.  
  • No Late Work.  No Make-Ups.  No Extensions.
  • Grader Projects require the Office 2016 software to be installed on the computer. You may find that you need the PC version to successfully complete the assignments. If so, college computers are available in the library and Academic Support Center. Also, as previously stated, the college provides this software for free. Also, computers with Office 2016 software are available on the college campus.
  • Grader Projects require you to enter the MyITLab website, download a work file and separate instruction file to your computer, complete the steps in the instructions, and then submit the completed work file into MyITLab for automatic grading.  
  • Each student receives a *unique* work file that is coded to the student. If you submit a workfile coded to someone else, it will be viewed as cheating and reported as Academic Misconduct.  
  • Grader Projects are different than simulations.  In the simulations, you are learning.  In the Grader Projects you are not guided.  You will have instructions but you are expected to perform the skills and exhibit competence. You may have to return to a simulation to recall how to complete a task.  Nevertheless, you are applying steps that you learned.  Remember, you are expected to use reflective & critical thinking skills.    


Grading Scale

Grade Point Scale*:

A:  90 – 100%;     

B:  80 – 89%;    

C:  70 – 79%;    

D:  60 – 69%;    

F:  0 – 59%

Testing Procedure / Policy

Since this case-based course requires that you create business solutions using software applications, students will demonstrate abilities across a variety of assignments including in-class participation exercises, instructor's custom project assignments MyITLab simulations, and MyITLab grader projects as well as a online portfolio (where the portfolio milestones equate to tests). Detailed instructions will be given prior to the portfolio milestone, but will require the following: Students will employ Word, Excel, PowerPoint, OneNote and other popular software tools used in the business environment.

  • No Make-Ups.
  • No Late Work.

NOTE:  Students may also be asked to demonstrate a task or series of tasks from the portfolio tasks to the instructor as evidence of understanding of the material.  In all cases, assignments including portfolio milestones must be completed by the due date.

Major Assignments

Assignments with point values and detailed explanations were previously explained.

Participation / Attendance Policy

Attendance and Participation is required.  Some assignments will be given in class and cannot be made up.  These were explained earlier in the syllabus.

When a student misses a class due to work or illness or other reasons, the student is responsible for working with classmates to get copies of handouts or information.  The instructor is not responsible for repeating lectures or class announcements.

VERY IMPORTANT:  Attendance & Participation are required. 

Participation means that you are watching the instructor during demonstrations and that you take notes as required.  If you are asked to follow along, you follow along & raise your hand when you get lost.

A Poor Student: Failing students often do other activities on the computer including activities that relate to the class but are not what the class is currently doing.  For example, a poor student will say "I am buying the textbook or access code" or "I am doing homework", when the class is being led through an in-class assignment.  The intention may be good, but a good student would complete these activities outside of class.

A Good Student:  Prepared by watching all ebook videos, prepared by reading through the ebook, prepared by completing Simulations. The successful student follows the instructors demonstration as it is happening and raises a hand when lost & in need of assistance.

An Absent Student:  When a student misses a class due to work or illness or other reasons, the student is responsible for working with classmates to get copies of handouts or information covered in class.  The instructor is not responsible for repeating lectures or class announcements.  Make two or three Study Buddies now so that when you need help, you know who to contact and how.


Policy on Student Professional Conduct

Students are responsible for all policies and procedures in the student handbook that includes treating the instructor and classmates respectfully.

In class, you are required to follow the directives of the instrutor. 

Outside of class, you should schedule an office visit during posted office hours.  During this visit, be professional and respectful. For example, you should make an appointment in advance and then arrive prepared.  To prepare, have a clear question.  Also to prepare, bring your book or laptop and be ready to show the details, misunderstanding, or problem - very specifically.  You will get the best and most help when you come prepared. 

Use PAWS Email first so that you get the fastest help.  If you prepare a thoughtful question or pictures of your screen where the problem occurred, use PAWS Email (not Southwest email; but, PAWS Email) to communicate the problem.  Do this before you attempt to wait for an office visit.  Typically, problems can be solved via PAWS Email if you send a thoughtful email with information like pictures of your screen where & when the problem occurred.

If the problem occurs with MyITLab, you need to contact MyITLab customer support to resolve the problem.  Also, work in a different web browser and then on a different computer until the problem is resolved.  Don't forget to disable pop-up blockers as a first step.  Often, you will need to change a setting on your computer and MyITLab customer support can assist you. 


Guidelines for Communications
Email Guidelines

PAWS Email is required for this course

PAWS Email is *not* the same as Southwest email.  PAWS Email is separate and does not communicate with outside email systems. 

If you do not know how to use PAWS Email, there is much help available to you.  For example, you may visit the Academic Support Center or the walk-up Helpdesk in the library.  Also, you can watch this video created by your instructor: http://faculty.southwest.tn.edu/jmcgrory/Content/PAWS/index.html

Most problems can be resolved via PAWS Email.  Please use PAWS Email for communication.  Don't forget that PAWS Email can be used to communicate with your classmates by logging into PAWS, clicking into our class, clicking Communication, then Classlist.

·         For other helpful PAWS videos, please view this page: http://faculty.southwest.tn.edu/jmcgrory/Content/PAWS/index.html   

Each student has been provided a Southwest e-mail account. Please do not email your classmates unless the topic relates specifically to this course. E-mails that contain advertisements, solicitations, personal interests, etc. are strictly forbidden. Below are a few guidelines that you should keep in mind when sending email:

  • Always include a subject line.
  • Typing in all CAPS is considered SHOUTING in Cyberspace. So please use upper and lower case characters when sending e-mails.
  • Remember, without facial expressions some comments may be taken the wrong way. Be careful in wording your e-mails and use good Netiquette
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Respect the privacy of other class members.

Online instructors will respond to all e-mails within 48 hours.

Discussion Guidelines

Below are a few guidelines that should be adhered to when using the Discussion forum. Messages that contain advertisements, solicitations, personal interests, etc. are strictly forbidden.

  • Review the discussion threads thoroughly before entering the discussion.
  • Please try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the class. Be respectful of others' ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks.
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner.
Technical Support
Technical Support

My.Southwest: Submit a Student Technical Support Request. Please provide a full detailed explanation of the problem.

PAWS: For course related questions, contact your instructor. For technical issues with the PAWS website, contact the College Helpdesk at (901) 333-4357.

Course Topics
Tentative Schedule

***NOTICE THAT YOUR ASSIGNMENTS HAVE DUE DATES that appear with the ONLINE assignment. ***  

Since this class is Hybrid, you must expect to complete a significant amount of material on your own, outside of our class meeting.

You can find a copy of the schedule in PAWS.

Student Services
Embedded Librarian Service This service may be found inside PAWS courses.
Two Southwest Librarians are assigned to work with you and your instructor throughout the course for the entire semester. The Librarians will suggest library resources and answer questions sent to "Ask A Librarian".

To contact a Librarian, go to the Classlist and select the "Ask A Librarian" tab.
Student Services Links

Academic Support

The Academic Support Center(ASC) provides free services and resources to help Southwest students successfully reach their academic and career goals. These services include tutoring by peer and master tutors, computer labs, success workshops, academic coaching, early alerts from your instructors and areas for individual or group study at numerous locations. The ASC also provides Supplemental Instruction in some of our general education classes and the Center is also responsible for Academic Progress Reporting so that you will be award of your academic standing during the 5th-6th week of the semester. Online tutoring services are offered through Smarthinking 24 hours a day, 7 days a week. Simply login to your PAWS to access this online tutoring resource.

Drop/Withdrawal Dates

See the official college catalog for the current withdrawal policies. Important semester drop and withdrawal dates can be found on the college Web site at http://www.southwest.tn.edu.

Academic Misconduct

Plagiarism, cheating, and other forms of academic dishonesty are prohibited. A student guilty of academic misconduct, either directly or indirectly, through participation or assistance, is immediately responsible to the instructor of the class. The instructor has the authority to assign an “F” grade or a zero for the exercise or examination, or to assign an “F” for the course. College sanctions for academic misconduct may include suspension or dismissal from the College. Please see the section in the current Catalog on Academic Misconduct.

Classroom Behavior: Any student engaged in disruptive conduct or conduct violating the general rules or regulations of the College may be ordered to temporarily leave the classroom. Extended or permanent exclusion from the classroom can be achieved only through appropriate procedures of the College.

Open Labs

Macon Cove

  • Academic Support Center: Available during working hours
  • Bert Bornblum Library: Available during library hours
  • Farris 2131: M-R 8-5:30, F 804:30

Union Avenue

  • Academic Support Center - F Building, Room 319, available during working hours
  • Parrish Library - Available during library hours
  • M105: 8-6:30


  • Computer Lab- Room 101 (Please note - this room is available when classes are not scheduled. Schedule fluctuates each semester.)
  • Library - Available during Library hours only.

Maxine Smith

  • Open Lab- Room 101.
  • Library - Available during Library hours only.


  • Open Lab Building 6, Room 127
  • Library - Available during Library hours only.
Syllabus Updates The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes.