Customer Service: Beyond the Front Line

Providing a customer service model for better communication beyond the front line. The objective is to measure our customer service in how we relate to each other in Attitude, Communication, and Creativity & Innovation.   • How Negative & Positive Attitude Affect the Workplace • Strengthen your customer service skills

Additional Information

Concurrent Session 1.5 hour

Target Audience: Staff

Last Updated: 1/31/2019