Customer Service: Beyond the Front Line
Providing a customer service model for better communication beyond the front line.
The objective is to measure our customer service in how we relate to each other in Attitude, Communication, and Creativity & Innovation.
• How Negative & Positive Attitude Affect the Workplace
• Strengthen your customer service skills
Concurrent Session 1.5 hour
Target Audience: Staff
Last Updated: 1/31/2019